Sometimes after you
using your computer, you may found that your desktop or laptop cannot shut down
anyway. What happened and how to solve this problem?
There are several ways
for you to check and solve this problem.
1.
Check in Device Manager
Go to Control panel>
Device Manager>System Devices, find the hardware named "Intel(R)
Management Engine Interface".
Right-click this
hardware and choose Properties, click the Power Management tab.
Uncheck the option that
“Allow the computer to turn off this device to save power”, click OK.
Then you can try to
shut down your computer.
2.
Use an antivirus software to scan your computer
You need use a latest
antivirus software to scan your computer for virus, malware and then remove
them. Sometimes it is these virus and malware that cause you cannot shut down
your computer.
3.
Use Windows update to fix this problem
Run the Windows update
to fix this problem, and then you can click Start button, to shut down the
computer. If it still fails, follow these steps to shut down.
Open Windows control
panel, select Trouble Shooting>Fix Problem with Windows Update, and Trouble
shoot as Administrator. If this has fixed your problem, you can shut down your
computer.
4.
Check in the System Configuration
Type msconfig in the
research box, click the msconfig and open it.
In the System
Configuration window, check in the general tab.
In the Selective
startup options, uncheck the selection of Load startup items.
In the Services tab,
check the option of Hide all Microsoft services, click OK and then click
Restart.
Then you can try to
shut down the computer. If it still fails, reopen the System Configuration and
select the Normal startup in General tab.
5.
Upgrade the BIOS
BIOS is short for
Input/Output System, it is used to initiate startup and shut down the computer.
If you have rule out all the above problems, you can find a BIOS upgrade
available on the website.
How
to recover hard drive files?
As the computer is easy
to have all kinds of hardware and software problems, it’s necessary to back
up your files regularly. Once you have data loss before you can back up
them, you should stop any operations on the hard drive which will cause data
loss. If you have tried to avoid data overwritten, data recovery is just a
piece of cake for data recovery software.
Steps
to recover deleted files
from computer
No matter you use a
desktop or laptop, you can use Hdata recovery to get back your files. It gives
a deep scan for your deleted files on hard drive. It not only can recover
deleted files, but also can recover the lost files from a formatted, crashed,
lost hard drive partition.
Video
tutorials about how to recover
hard drive files:
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